Engineering Firm – Derby

Acres engineering Ltd have employed the services of Honest Employment Law Practice for over 6 years. The HELP staff have proved themselves to be professional, friendly and deal promptly with not only our HR needs but H&S needs too. Commercially, their prices are comparable with other suppliers but from our experience we believe you get better value for money and have real person contact, not just telephone support and standard templates to download off websites like some of HELPS competitors. HELP produce our employee handbook and provide our contracts of employment. They guide us through all aspects of employment from recruiting to terminating. The guidance takes various forms, i.e. from telephone support through e-mailing copy/paste text to attending our site if needed. On one occasion we had to make our machining section redundant and we were threatened with some scary letters from solicitors demanding high redundancy payments which we could not afford. HELP immediately responded, reassured us and got it all sorted. They also assisted us through the redundancy process and came to crucial consultancy meetings so the process was compliant and came to a positive outcome. There have been two occasions where we have had very difficult staff situations that could have rocketed out of control and HELP very calmly and efficiently advised us, produced letters for us to copy and paste to individuals and also chaired meetings at our workshop. In both instances we had positive outcomes for the individuals and for Acres. During the last turndown, we had to close our workshop for over two weeks, followed by 5 months on 4- day week working. We are only just now looking at restoring some pay and conditions. HELP are currently involved in assisting us to create and implement motivational rewards to increase productivity rather than just stand alone pay rises. HELP provide us with regular input to keep our Health & Safety and COSHH policies and procedures compliant and up to date.