"HUGE heartfelt thanks to the fantastic HR company Honest Employment Law Practice Ltd (HELP). I have worked with HELP & their lovely MD Dave Townsend for many many years now. Despite the current pandemic & challenging business times, Dave has so kindly donated £450, yes £450 (!!) to Carter's Brave the Shave!

Dave Townsend said, 'Carter's spirit is so inspirational to everyone of all ages, as is yours and your family, this has been such a difficult time for you all. As a parent and Grandpops I can only try to imagine what this means to all concerned and would love to help in some way.'

The kindness of others even in the midst of all of this never ceases to amaze me! If you have any HR needs at all connected to Covid19/Furloughing then please do contact HELP. I HIGHLY HIGHLY recommend them!"

Lucy Chatting - Director - Chatting Properties Limited - April 2020


Find out more about Carter :
Carter’s Facebook – www.facebook.com/carterthebrave
Fundraising Progress - Carter's JustGiving Page
Carter’s Story from Diagnosis - Carter The Brave's Blog




"HELP provide an exceptional HR service which has always been faultless.  The customer service, speed of response to queries and HR support provided has been outstanding.  Our dedicated business partner has become part of our team even though she is 200 miles away; distance has not been a problem as the relationships she has formed by phone, email and twice yearly visits is invaluable.

I would recommend HELP to any business who needs HR expertise but cannot provide the resource in house.  It really is just like having a HR department down the corridor.

Dave, I contracted with HELP because I bought into you, and the work that Hattie has done with us has substantiated what you said would happen."

Joanne Stokes - Swarthmore Education - October 2019




"We have had a professional business working relationship with HELP for approximately 15 years. Dave Townsend has always been a very helpful, knowledgeable head of the company and his team are very, very user friendly. They have always assisted us in all HR situations that may have arisen during that period of time. They have always dealt with all aspects in a highly professional and motivated way.

I would highly recommend HELP to anyone as they offer a superb service at all times."

Barrie Tullett – Principal Director – 100+ Logistics



"Thank you very much for taking the time to assist me on Friday, it was much appreciated. I spoke to your solicitor on Friday, he was extremely helpful. At a time in my life and business when I’m struggling to know who I can trust, its nice to see there are people that will still go the extra mile to help others out."




"Just a courtesy note to thank you for the work you have done for us.

By using your Health & Safety services, and your introduction to your insurance broker, we have now shown such a significant saving in our insurance portfolio that the services of HELP have now become free of charge!

Your Employment Law service is as impressive and it is hard to believe how we ever coped without your invaluable support – thank you.

Please feel free to use us as a reference at any time."

Chris Green - Crystal Link Ltd



"We are a leading marketing company employing 200 people and based in Birmingham City Centre.

I would just like to pass on my thanks to your Health & Safety consultant for the work he has completed for us. Both the day-to-day Health & Safety and the training sessions (from which we have had really good feedback) have proved invaluable in the safety of the company. You have succeeded in making the subjects of Display Screen Regulations and Manual Handling interesting and informative!!

I would have no hesitation in recommending your services to any prospect company."

David Lewis - Marketing Company



"It’s refreshing to know that companies still work to the ideals of pay us if you’re happy – if you’re not, stop. I can see why you do this, you are bloody good at what you do!"

Abode Limited



"Acres engineering Ltd have employed the services of Honest Employment Law Practice for over 6 years. The HELP staff have proved themselves to be professional, friendly and deal promptly with not only our HR needs but H&S needs too.

Commercially, their prices are comparable with other suppliers but from our experience we believe you get better value for money and have real person contact, not just telephone support and standard templates to download off websites like some of HELP's competitors.

HELP produce our employee handbook and provide our contracts of employment. They guide us through all aspects of employment from recruiting to terminating. The guidance takes various forms, i.e. from telephone support through e-mailing copy/paste text to attending our site if needed. On one occasion we had to make our machining section redundant and we were threatened with some scary letters from solicitors demanding high redundancy payments which we could not afford. HELP immediately responded, reassured us and got it all sorted. They also assisted us through the redundancy process and came to crucial consultancy meetings so the process was compliant and came to a positive outcome.

There have been two occasions where we have had very difficult staff situations that could have rocketed out of control and HELP very calmly and efficiently advised us, produced letters for us to copy and paste to individuals and also chaired meetings at our workshop. In both instances we had positive outcomes for the individuals and for Acres.

During the last turndown, we had to close our workshop for over two weeks, followed by 5 months on 4- day week working. We are only just now looking at restoring some pay and conditions. HELP are currently involved in assisting us to create and implement motivational rewards to increase productivity rather than just stand alone pay rises. HELP provide us with regular input to keep our Health & Safety and COSHH policies and procedures compliant and up to date."

Acres Engineering Ltd



"To say we have found the services and support provided by H.E.L.P invaluable over the last two years is an understatement. The team at H.E.L.P are that good that it has felt at times like they are actually part of our own company!! We have absolutely no hesitation whatsoever in recommending H.E.L.P to any small business that is thinking of outsourcing their human resources requirement s, it was certainly the best business decision we ever made and we would have been lost without them these past two years. To quote a well known advertising campaign “H.E.L.P does exactly what is says on the tin!!” and they provide excellent value for money too!!.

Our small business was in a position two years ago where we wanted to expand our staffing levels from 2 to 5 and we felt we needed expert advice on employee matters. H.E.L.P produced our employee handbook incorporating all the things we wanted to include specific to our company but also ensuring we were compliant with the latest legal requirements. The same occurred regarding our employee contracts and since then we have been kept regularly informed of all the latest news regarding employment law via the monthly bulletins and though our individual client page. Most recently however we have needed H.E.L.P’s support through a rather turbulent period for our company. This was a most stressful time but H.E.L.P were able to support us at every step and gave us the confidence to make difficult business decisions. H.E.L.P are always there at the end of the telephone when you need quick and informative advice and always respond quickly and efficiently to email requests. So if you are reading this and thinking of enlisting H.E.L.P’s help then stop thinking about it and sign up – you’ll be glad you did!!!"

Branching Out - Tree Surgery



"I am writing to you in order to thank you for the services we have received from Honest Employment Law Practice Limited. Within the residential care industry we are aware of the importance of proving compliance within both Employment Law and Health & Safety areas, and also in staying up to date.

It is reassuring to know that in this day and age of complex procedural issues there is a company that will guide us through the red tape and who we can trust. The attitude of your staff has been both friendly and professional, and always willing to help.

We look forward to a long-lasting relationship and would have no hesitation in recommending your services to any prospective client."

Breadelbane Residential Home



"We are a well established Groundworks and Civil Engineering company based in Coventry.

Having been impressed by the employment law services of your company we are now coming on board for Health & Safety and look forward to the same high-caliber support.

We were very impressed by our initial visit from your HR Services Manager but I would also like to give a special Thank You to all your HR team who have been exceptional in your service to us. They have always been more than helpful and have taken calls from me at all sorts of bizarre times. You have always proved to be a tower of strength and very patient (especially as we tend to use HELP on a “firefighting” basis!).

Long may our relationship continue and please feel free to show this letter to any company considering your services."

David Silcock - TCB Contracts Limited



"Just a line to thank you for the nothing short of excellent service that HELP has provided EPC since we came on board with you.

Employment Law:

A great and friendly team that settled a tribunal for us in a professional and concise manner, produced a set of contracts that reflect the professionalism of our business and good solid advice throughout.

Health & Safety:

This area is so important to us given what we do and we do not take our responsibilities lightly. Your consultant has helped us in every step along the way and ensured that we now have CHAS accreditation – THANK YOU.

We look forward to a long and beneficial relationship between us."

Matt Stretton - Administrator/ Technical Support - EPC



"To whom it may concern,

Vindon Scientific Limited is part of the Vindon Healthcare group based in the North of England and is regarded as the leading supplier of controlled environmental testing chambers in the UK and Eire.

As a professional company we ensure that our employees are treated both fairly and are safe in their working environment. We use, and strongly recommend, the services of Honest Employment Law Practice Ltd, who have been fundamental in ensuring that our Human Resource and Health & Safety systems and policies are water tight.

Their services are strictly on a “pay as you go basis” with no long term contracts. Just professional and friendly advice as and when you need it.

When service is good, we are of the opinion that it should be commended. In all our dealings with your company, we have found the advice to be first class.

In short, we do not have a bad word to say. Great Service all round."

Patrick Jackson, Ian Gordon - Director- Vindon Scientific



"Thank you very much for supporting me over the last 10 years and especially through times like the last few weeks - your advice and prompt responses have been much appreciated.
We will continue to recommend your services as we always have done."

Sarah Reed MD – Branching Out (Wales)



"Honest Employment Law Practice (HELP) have supported our business with a wide range of Employment Law and Human Resources services, and at times very complex guidance and support to achieve the best outcome for the business. They’ve made a real positive impact on the business, helping us through guidance and support to achieve continuous improvement.
We are delighted with HELP and all the staff that form the basis of the service and support that clients like ourselves have come to value highly.

All the girls in the office are fully knowable and eager to assist when I have called upon their services, but special mention has to go to Carol who has also been understanding of my own needs and taken the time to understand all matters and requirements in detail and has always been helpful in finding the time to walk me through the many processes over the years that we have worked together."

Justin Thomas - Managing Director - C7 Contractors Limited



"We needed help coping with the volume of HR queries coming in but didn’t feel we could justify employing someone, HELP were able to offer us a solution to this. Emma came to our offices once a fortnight initially but we soon increased this to once a week when we saw the benefit of having someone on site to help us deal with the issues our managers were facing.

Whilst on site Emma was able to deal with all employee relations issues as well as give training and coaching to the management team and provide regular feedback to the board of Directors. This service is invaluable to us! "

Gary Quirke - Contract Fire Security (CFS)



"Just thought that I would give you some feedback on Andrea’s visit today, it was a breath of fresh air to meet someone with a sensible way of dealing with H&S, we as a company would like Andrea to look after our requirements moving forward"




"We were looking for employment law specialists in the Birmingham area and so pleased we found you. By using your Health & Safety services, and your introduction to an insurance broker we have now shown such a significant saving in our insurance portfolio that the services of HELP have now become free of charge! Your Employment Law service is as impressive and it is hard to believe how we ever coped without your invaluable support – thank you."

Chris Green– Crystalink



"I’ve found a bit of spare time so thought I would drop you an email to say joining HELP was the best thing I have done. From a HR perspective, I do not feel I could find a better company for such services. I have been with 5 HR companies in the last 5 years and I cannot settle down as they do not respond quick enough, put too much reliance on me, or generally do not provide me with any sort of return on investment. I could not recommend HELP enough."

Marc - MAC Surfacing